Delivery

eChoice is an online shopping portal to serve nationally within India. Currently, we are not delivering products outside India.

What are the delivery charges?

Free Delivery: on orders value of Rs. 1000 or more (In a single order).

Flat Delivery Fee of Rs. 50/- for orders less than Rs. 1000/-

Additional Low Order Fee of Rs20/- for order value less than 200/-

Note: This policy can change/update anytime without any prior notice. We incur relatively higher shipping costs on few items and charge nominal shipping fee which helps us offset logistics costs.

What is Low Order Fee:

A low order fee of Rs 20/ may be charged for a total order value less than Rs 200/. If the total order value (excluding GST) will be more than Rs. 200/, there would not be any low order fee. This fee requires to cover handling and packaging charges as low order margins are not enough to cover packaging & handling charges. This facilitates to not restrict the customer for a minimum order amount, with this fee customers can order even the cheapest and smallest unit which may cost only Rs1.

What is the estimated delivery time?

We generally procure and ship the items within 1-5 working days however delivery might take 1-15 days depending on the delivery location and courier’s service in that area. More customized delivery time based on the delivery location pin code will be available later for customers to estimate delivery time while placing the order. Working days exclude public holidays and Sundays.

If you have shopped multiple products in a single transaction, we will send it to you in one single shipment. (In case of a single shipment, the delivery date would be on the date when all the products are ready to ship in some cases delivery can be in partial mode). At the time of delivery, if you are not available to receive the parcel, the courier company would leave a note for you to call them and arrange for re-delivery or you can pick it up from their location. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Are there any hidden costs (sales tax, octroi, etc)?

There are no hidden charges when you make a purchase with us. The prices listed for all the items are final and all-inclusive. The price you pay on the checkout page is including GST.